Hosting Shop Terms and Conditions

Hosting Shop reserves the right to suspend or cancel an account holder's access to any or all services provided by Hosting Shop when Hosting Shop decides (at its absolute discretion) that the account has been used in contravention of the Acceptable Use Policy, inappropriately used or otherwise.

Personal accounts are to be used by the account holder only. Personal account holders are not permitted sell, resell, store or give away web-hosting services to other parties. Web hosting services are defined as allowing anyone other than the account holder to host content on the owner's web site, with the exception of ad banners, classified ads, and personal ads. Reseller account holders may however resell our Reseller packages.

Hosting Shop reserves the right to refuse service and/or access to its servers to anyone.
Hosting Shop do not allow any of the following content to be stored on its servers:

Each account has an allocated site bandwidth allowance. If this is exceeded contiguously by a rate of 10% or more, the account holder is liable for the cost of the exceeded bandwidth amount. Bandwidth is monitored and Hosting Shop reserves the right to remove sites that exceed their bandwidth allowance without notice. Excess bandwidth is charged at the rate of $2.20 per GB per month in excess of that allowed for the account holder.

Resources are defined as bandwidth and/or processor utilization. When an account is found to be excessively using the resources available, Hosting Shop reserves the right its sole discretion, to suspend that account immediately. This policy is only implemented in extreme circumstances and is intended to prevent the misuse of our servers. Where appropriate, account holders may be offered an option whereby Hosting Shop continues hosting their account for an additional fee.

All accounts are set up on a prepay basis. Although Hosting Shop reserves the right to change prices of accounts or services at any time, all pricing is guaranteed for the period of prepayment. Payment is due either on each yearly anniversary or monthly on the first day of each month. Part months will be charged pro rata from the date the account was established. All accounts are automatically renewed at the end of each prepaid period unless written closure notification is received (and such receipt is confirmed by Hosting Shop to the account holder) at least 15 days prior to the end of the prepaid period to the email address accounts@hostingshop.com.au.

Where the account holder provided debit or credit card details and the debit is declined, Hosting Shop may immediately suspend the account until outstanding charges are processed successfully. In addition, Hosting Shop reserves the right to suspend other services until the outstanding charges are paid. The account holder is responsible for all outstanding charges on the account. The account holder may be charged a $25 administration fee for any declined or dishonored payment.

All invoices will be sent directly to account holders via e-mail. No bills or invoices will be sent by regular mail.

In order to streamline our accounting procedures and keep costs down Hosting Shop runs a limited number of payment options.

New accounts are available on a 30 trial basis. Account holders will not be entitled to this benefit if they have previously had an account with Hosting Shop or if any account has previously been created at the same postal address within the previous 12 months. Trial period excludes domain names. Once a domain is purchased it must be paid for even if the package is cancelled within the trial period.

Hosting Shop reserves the right to cancel the service at any time if it believes the account is being misused, account holders are not entitled to any refund. Account holders may cancel their account at any time. During the initial trial period account holders who wish to cancel will be entitled to a full refund for their hosting fees (excluding domain registration). Any incentives offered to account holders when opening the account will also be cancelled. Account holders may be given the option to purchase services which were offered as start-up incentives in the result of a cancellation. Fees charged on a prepay basis are non-refundable. In addition some accounts incur set-up fees, these charges are also non-refundable.

The account holder shall be given a free domain name with each package except under the following circumstances;

These only apply under the following terms:

Hosting Shop reserves the right to cancel dedicated servers accounts at any time, account holders will not be entitled to a refund. If an account holder contravenes Hosting Shops terms of service, a refund will not be issued in the event of a cancellation. The 30 Day trial does not apply to these servers.

The agreement between you and Hosting Shop shall be governed in all respects by the laws of Queensland Australia. The parties to irrevocably submit to the non-exclusive jurisdiction of the courts of Queensland Australia. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of each section.

Each provision of the agreement between you and Hosting Shop including these terms and conditions are severable and if provisions of this agreement or terms of service are held to be invalid or unenforceable such provisions may be removed and the remaining provisions may be enforced.

The account holder agrees that it shall defend, indemnify, save and hold Hosting Shop harmless from any and all demands, liabilities, losses, costs and claims, including legal costs (on an indemnity basis or solicitor/client basis, whichever is higher) claimed or asserted against Hosting Shop, its agents, its account holders, officers and employees, that may arise or result from any service provided or omitted, performed or agreed to be performed or any product sold by account holder, its agents, employees or assigns. The account holder agrees to defend, indemnify and hold harmless Hosting Shop against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Hosting Shops' servers; (2) any material supplied by the account holder infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement; (4) any defective products sold to account holder from Hosting Shop' server and any defamatory or allegedly defamatory material on Hosting Shop servers.

Hosting Shop will not be responsible for any damage, loss or liability the account holder or any third party may suffer. Hosting Shop makes no warranties of any kind, expressed or implied for services we provide. Hosting Shop disclaims any warranty or merchantability or fitness for a particular purpose. The includes loss of revenue, profits or data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Hosting Shop and its employees or otherwise. Hosting Shop reserves the right to revise its policies at any time.